TRADIE PRODUCT PATH
AI Admin Operator for Australian trade and field-service businesses
A practical admin workflow for owners who miss calls while onsite: job detail capture, urgency triage, quote boundaries, booking windows, and owner notification.
JOB INTAKE TEMPLATE
The first workflow should remove friction before the owner calls back.
Capture job facts
Address, problem description, photos or notes required, access constraints, and service category.
Route urgency
Emergency, same-day, scheduled, quote-only, outside area, or human review.
Apply quote rules
Explain call-out fees, range language, or inspection requirements without promising final pricing.
Notify the owner
Send a short summary with contact details, urgency, location, and recommended next action.
BEST FIRST SEGMENTS
Plumbing, electrical, HVAC, cleaning, and property maintenance are strong first templates.
They share a pattern: customers want speed, the owner is often away from a desk, and slow response can lose the job.
Good first demo: urgent leak, power fault, HVAC breakdown, moving quote, cleaning booking, garden maintenance, or repair enquiry.
Controls: service area, safety escalation, call-out terms, photo request, and quote limits.
Success metric: faster response, more qualified job summaries, fewer missed calls, and less repetitive admin.